Shipping policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times We ship to Romania and across the EU. Estimated delivery times:
- Romania: 5–10 business days
- EU countries: 7–15 business days
- International: 10–20 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, or high-demand periods.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Shipping Costs Shipping costs are calculated at checkout based on your location and order total.
Customs & Duties For orders outside the EU, customs fees or import duties may apply. These are the responsibility of the customer and are not included in our prices.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at [your contact email] and we'll investigate with the carrier.